September 24 Update

Hello friends,

We hope this message finds you healthy and happy!  We wanted to send out a quick update on where Friendship currently stands as it relates to the ongoing COVID-19 pandemic.

The late summer months were filled with on-going monitoring and assessment of our programs and procedures aimed at curtailing the spread of Coronavirus within our healthcare facilities.  These campuses have faced the unenviable task of sifting through countless regulatory changes and ever-changing guidance while still focusing on the daily care needs at hand for their residents. In general, we have had remarkable outcomes in doing so.

In early September, the Centers for Medicare and Medicaid Services (CMS) promulgated a series of regulations that focused on testing, specifically routine mass-testing of staff and residents working in the skilled nursing centers.  Given only six days to prepare a plan, both Friendship Health and Rehab Center North and Friendship Health and Rehab Center South were up and running with mass-testing events by week’s end. We are now performing roughly 1,500 tests per week as Roanoke County prevalence rates dictate twice per week testing.  Results from these testing events are being forwarded to residents and families in these buildings.

As for the Assisted Livings, both Friendship Assisted Living and Salem Terrace at Harrogate have continued along the path of phased re-opening in accordance with Department of Social Services guidance.  Having completed multiple rounds of mass-testing events with no positive cases, both facilities are now in Phase 3 of re-opening, allowing for scheduled visitations with heightened infection control parameters and limited and socially distanced group outings, mainly bus rides around the Valley.  Again, news and information for these locations are being communicated directly to those residents and their loved ones.

Screenings for entries into The Feinour Center and Friendship Outpatient and Wellness Services have continued and these businesses, along with Friendship Home Care, have seen steady business growth as the greater community begins returning to a sense of normalcy, leaning on Friendship to provide some peace of mind during these challenging times.

Lastly, we cannot thank you enough for the unwavering support and kindness, as we’ve all faced this together.  One of our values at Friendship is “compassion” and we’ve seen that daily through all our lines of service.  As things continue to develop over the course of the fall and into the winter, we’ll be here working to keep our community and friends safe and healthy!

Take care and stay well.

Back to Coronavirus Updates

Friendship North Campus

367 Hershberger Road, Roanoke, VA 24012


Friendship South Campus

5647 Starkey Road, Roanoke, VA 24018